Network Operations & Maintenance
Network Operations and Maintenance service portfolio enables Network Operators to focus on the core of their business in marketing, brand building and value creation while ensuring effective Network Operations and Maintenance activities thus yielding significant reduction in Operational Expenses.Service offerings:
Network Monitoring & Operations
- Fault Management & Trouble shooting Management
- Root Cause Analysis Support & Reporting
- Upgrade/Capacity Management
- Configuration Management
- KPI Measurement
- Backup management & Recovery support
- Database Management
- Remote Infrastructure Alarm monitoring and resolution
- Onsite and remote Infrastructure Monitoring
- Field Scheduling & Dispatch Management
Network Field Maintenance
Preventive & Corrective Maintenance of
- Core Network Elements (MSC, BSC, BTS) Transmission Systems
- Access Networks
- Fiber Networks
- Electrical Equipment’s & other facilities
Support Services like
- Hardware software upgrades
- Rental Management
- EB Payment Management
- Diesel Filling Management
- 3rd Party activity coordination
- Site Access management
- Security Services
Technical Support and Process Management
- Technical Help Desk
- Acceptance Testing
- Type Approval Testing
- Process Management activities
Logistics & Vendor Management
- Spares Rot-pool Management
- Spares Management
- Warehouse Management
- Repair & Return coordination
- 3rd party Vendor Management
